Communications in business conflict
https://doi.org/10.35854/2541-8106-2022-1-82-89
Abstract
The relevance of the article is due to the need that has arisen in recent decades to research and find optimal ways to resolve conflicts in the business sphere. One of the actual directions of such a search is the study of communications between subjects of conflict interaction. The author explores communications in a business conflict not just as a set of communication processes, but as an integral systemic phenomenon, a communicative space. This approach allows you to create an objective picture of conflict interaction in the business sphere, contributes to a deep explanation of its nature, content and dynamics.
About the Author
V. A. Zastavenko
St. Petersburg University of Management Technologies and Economics
Russian Federation
Russian Federation
Valeriy A. Zastavenko — PhD in Pedagogy, Associate Professor of the Department of Advertising and Public Relation.
St. Petersburg.
References
1. Колин А. А. Информационный подход в методологии познания // Стратегические приоритеты. 2018. № 1 (17). С. 94–112.
2. Лукин Ю. Ф. Конфликтология: управление конфликтами: Management of the conflicts: учебник для вузов. М.: Академический Проект; Гаудеамус, 2007. 799 с.
3. Большой энциклопедический словарь / гл. ред. А. М. Прохоров. М.: Большая Российская энциклопедия; СПб.: Норинт. 1456 с.
4. Анцупов А. Я., Шипилов А. И. Конфликтология: учебник для вузов. М.: ЮНИТИ, 2000. 551 с.
5. Гришина Н. В. Психология конфликта. СПб.: Питер, 2008. 544 с.
6. Леонтьев А. А. Основы речевой деятельности. М.: Наука, 1974. 333 с.
7. Боброва Л. А. Когнитивные искажения (обзор) // Отечественная и зарубежная литература. Серия 3: Философия. 2021. № 2. С. 69–79. DOI: 10.31249/rphil/2021.02.04
Review
For citations:
Zastavenko V.A. Communications in business conflict. Uchenye zapiski St. Petersburg University of Management Technologies and Economics. 2022;(1):82-89. (In Russ.) https://doi.org/10.35854/2541-8106-2022-1-82-89
Views:
141
Email this article 